Privacy Policy

OmnigaTech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://omnigatech.com or use our services, including the Shopline Support App.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information (receipts, invoices)
• Send administrative communications such as account updates and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our products and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our services.

We use the following types of cookies:

• Essential cookies: Required for the service to function (e.g., authentication sessions)
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings such as theme preference

4. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist in operating our services (e.g., Stripe for payments, Vercel for hosting, Resend for email delivery)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

All third-party service providers are contractually obligated to handle your data in accordance with applicable privacy laws and our instructions.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• TLS/HTTPS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Access controls limiting data access to authorized personnel only
• Regular security reviews and vulnerability assessments

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@omnigatech.com.

We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain types of processing
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@omnigatech.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: