Simple, transparent pricing
Choose the perfect plan for your support team. Start free and scale as you grow.
Frequently asked questions
How does the free trial work?
Start with a 14-day free trial of any plan. No credit card required. Cancel anytime.
Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately.
What counts as an agent?
Any Zendesk user who needs to view Shopline data counts as an agent in our pricing.
Do you offer discounts?
Yes! Save 20% with annual billing, and we offer special pricing for nonprofits.